Last updated 29 October 2026
Acceptable use
Awrora is operated by UL CORP LTD. English is the controlling language of these documents.
This Acceptable Use Policy (“AUP”) applies to everyone using Awrora, operated by UL CORP LTD. It forms part of the Terms of use.
1. Allowed use
Use Awrora to run legitimate hospitality and related business operations for organizations you are authorized to manage: reservations, rooms/beds, housekeeping, dining, payments you are licensed to take, staffing, and connected channels.
2. Prohibited use
You may not:
- Access another customer’s workspace or data without authorization.
- Probe, scan, or bypass security or rate limits except with our written permission in a coordinated test.
- Upload malware, or use the Service to distribute spam, phishing, or unlawful content.
- Process data you have no right to process (including identity documents collected unlawfully).
- Use Mayday AI or messaging to generate deceptive, harmful, or illegal content, or to automate actions that must stay human-confirmed.
- Resell, scrape, or misuse channel/OTA connections beyond mappings you are entitled to operate.
- Interfere with Service integrity, or impose unreasonable load unrelated to normal property operations.
- Violate export, sanctions, payment, consumer, or anti-money-laundering laws applicable to your business.
3. Enforcement
We may investigate suspected violations, remove content, suspend features, or terminate accounts. We may report unlawful activity to authorities when required or appropriate.
4. Reporting
Report abuse or security concerns via the contact page. See also Security.